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Versa's screen won't turn on

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‎11-02-2019 02:48 - last edited on ‎11-04-2019 08:59 by Fitbit Moderator

‎11-02-2019 02:48 - last edited on ‎11-04-2019 08:59 by Fitbit Moderator

My versa has died after updating it.

 

 

Moderator edit: updated subject for clarity

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‎11-02-2019 08:30

‎11-02-2019 08:30

Try a Restart and do it several times after making sure it is fully charged.

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‎11-04-2019 08:58

In response to SunsetRunner

‎11-04-2019 08:58

@sandee333, I'm sorry for the late response. However, let me welcome you to our Fitbit Community.

 

Regarding the screen issue that your Fitbit Versa experienced, I was able to get in touch with our Support team and was told that they assisted you via phone. I'm glad to hear that a solution was provided.

 

Don't hesitate to get back if any question arises.

 

Thank you for your help @SunsetRunner.

 

See you guys later! 😀

JuanJo | Community Moderator

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