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Versa's screen won't turn on

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‎05-30-2020 19:45 - last edited on ‎06-10-2020 06:25 by Fitbit Moderator

‎05-30-2020 19:45 - last edited on ‎06-10-2020 06:25 by Fitbit Moderator

My versa shut off today and won’t turn back on. Won’t reset or do anything. Battery is charged.

 

 

Moderator edit: updated subject for clarity

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‎06-10-2020 06:24

‎06-10-2020 06:24

Hi @Ricky1980, welcome to our Fitbit Community! Regarding the unresponsive screen issue that your Fitbit Versa has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via phone. Please don't hesitate to get back if more assistance is needed.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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