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Versa's warranty feedback

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‎04-29-2020 06:58 - last edited on ‎08-06-2020 05:13 by Fitbit Moderator

‎04-29-2020 06:58 - last edited on ‎08-06-2020 05:13 by Fitbit Moderator

Dont update with the lastest versa update. Caused my fitbit to crash and die - fitbit would not replace and offered me a 25% discount to buy a new one..you get better discount at Costco.  Not a fan today!!!

Going out to research other fitness watches!

 

 

Moderator edit: updated subject for clarity

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‎08-06-2020 05:12

‎08-06-2020 05:12

Hi @bbmom09, welcome to our Fitbit Community. I'm sorry to hear that your Fitbit Versa became unresponsive. I'm also sorry to hear that it's no longer under warranty. The warranty period is good for 365 days, starting from the date of the first setup.

 

I totally understand how you feel about this and we appreciate your feedback and comments since this helps us to keep improving.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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