help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa saying 100% charged after 30 mins

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-19-2019 07:28 - last edited on ‎04-22-2019 10:20 by Fitbit Moderator

‎04-19-2019 07:28 - last edited on ‎04-22-2019 10:20 by Fitbit Moderator

Hello! 

 

I charged my Fitbit for the first time yesterday. I kept a close eye on it because I didn't want to damage the battery in any way. After 30 mins I checked the battery percentage and it said 100%, so I unplugged it and wore it. It's been a day and my versa is already at medium battery. I read on other forums that I'm suppose to keep it charged for 2 hours. Is this true even if the battery percentage says 100% after 30 mins? 

 

To clarify the battery life lasted me 5+ before my first charge.

 

Thank you!

 

 

Moderator edit: format

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎04-19-2019 10:59

‎04-19-2019 10:59

Hi, I believe you, but I have my Versa now already for a long while and each charge lasted at least 1,5-2 hours before it reached 100%, never said after 30 mins that is was already 100%. Next time you charge it and it does say that again after 30 mins, check within the Fitbit app what the battery is telling you. Maybe there is some misreading or whatever. 

Best Answer

‎04-22-2019 10:20

In response to SunsetRunner

‎04-22-2019 10:20

@Peach2019 Welcome to our Fitbit Community! I'm sorry for the late response. However, I want to follow up on the inquiry you have about the battery life of your Fitbit Versa.

 

In addition to the information that shared @SunsetRunner, I'd like you to have your Versa's battery to drain until it asks you to plug it in the charger. After this, let it charge if for 2 hours. After this, I'd like you to check out this help article, which has some tips that will help you to improve your Versa's battery life.

 

If the issue persists, let me know and I'll be happy to follow up! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer