03-16-2021 23:20
03-16-2021 23:20
Morning all 🙂
So ive woken up this morning and my versa seems to think I've been on a long walk in my sleep!
I wouldn't normally mind a glitch but I'm doing a walking challenge for charity and my fit bit is connected to walks I do.
Anyone know how I can get the steps taken off?
Cheers all x
03-17-2021 17:00
03-17-2021 17:00
Welcome to the Fitbit Community @Nicnicole.
Thank you for the information provided.
This is definitely not an expected behavior. To negate the extra data, please manually log a driving activity. For instructions, you can visit this article and open the menu "How do I delete steps and floors in the Fitbit app?".
To prevent this situation from occurring again, please restart your watch by following these steps.
See you around.
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06-10-2022 06:56
06-10-2022 06:56
Hi, same thing happened to me today!! Were you able to resolve issue?
06-12-2022 14:24
06-12-2022 14:24
Thank you for visiting the Fitbit Community, @Krystal_R.
If you placed your Fitbit device on a nightstand please check if there is any electrical appliance issuing vibrations nearby. Your Watch might record those vibrations as steps. In this case, please try placing it in a different place to see if the issue gets resolved.
In addition, manually logged activities or activities synced from third party apps can add steps to your account.
If the above is not related to your case, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.
Have a nice day.
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