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Versa says it's charging when on my wrist

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‎09-13-2018 22:54

‎09-13-2018 22:54

Since my last charge, everytime I look at the watch / the screen auto comes on, it tells me the battery % and that its charging. i.e. the display when you have it on charge.

 

Given its on my wrist, it's clearly not charging. Why is this and how is it resolved?

 

 

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‎09-13-2018 23:26

‎09-13-2018 23:26

@JenWgtn wrote:

Since my last charge, everytime I look at the watch / the screen auto comes on, it tells me the battery % and that its charging. i.e. the display when you have it on charge.

 

Given its on my wrist, it's clearly not charging. Why is this and how is it resolved?

 

 

Hi @JenWgtn,

 

Maybe you're magnetic? 😉

Sounds like a glitch. Performing a restart from the instructions below should clear it up. Let us know if that fixes it.

https://help.fitbit.com/articles/en_US/Help_article/1186

Work out...eat... sleep...repeat!
Dave | California

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