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Versa screen black, but messages come through

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‎12-23-2020 17:22 - last edited on ‎12-24-2020 04:12 by Moderator Alum

‎12-23-2020 17:22 - last edited on ‎12-24-2020 04:12 by Moderator Alum

My Fitbit screen that displays the time, steps, etc. Isnt working. My messages and email notifications work. But if I tap on my screen to check time, etc..nothing happens. 

 

 


Moderator edit: format

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‎12-24-2020 04:11

‎12-24-2020 04:11

Hi, welcome to the Fitbit Community forums @Stacylynn27. 

 

Thank you for sharing all this information about what you've been experiencing with your Versa watch. 

 

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon.

 

Let me know if you have further questions. 

Davide | Italian and English Community Moderator, Fitbit


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