Versa screen cover popped up

[BlackPearl23]

I don’t use my Fitbit in water. I just cleaned it and dry right away if it accidentally had water splashes. I had my device for more that a year now. I’m satisfied with the way it tracks my sleep and activity. Now I can’t even use it coz the cover screen popped up. All the functions are still working tho. Any advice? Is there any repair shop that can get this fixed? 

[SteveH]

Unfortunately, Fitbit don't have repair centres. However, if you are in Europe the warranty is 24 months. Either way, it's worth contacting customer support to see if they can help in any way: contact.fitbit.com 

[Realist49]

If you purchased it using a credit card, check and see if they offer a free extended warranty. My CC has it, never used it, may be worth checking into.

[BlackPearl23]

Thanks a lot for the advice. Will check and see.
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*Melony D. Ortiz,RN. BSN*

[KellyPJ]

Mine popped up overnight. I wear to bed all the time. It is a shock. I tried to out it back but it wouldn't stay on. Had to use sticky tape. Some connectivity is lost. Touchscreen is not responding anymore.

[SteveH]

@KellyPJ it will also have lost any water resistance it had. It sounds like you'll need to replace it. Hopefully you'll be covered by warranty.

[KellyPJ]

Spoiler

Mine is about 1.5 years. I will get in direct contact with fitbit and see if they can help. My nephew says it is probably related to too much chemical exposure to the seal.