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Versa screen dims and flickers and becomes unreadable.

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‎07-08-2018 17:39

‎07-08-2018 17:39

I received my Versa on Father's Day---it is three weeks old.  Today, July 8th, the screen is OK for a few seconds and then goes gray and then begins to flicker.  The support person and I tried to do several restores---but it is hard to restore it when you cannot read the screen.  I was finally instructed to take a picture of the screen (I also took a video) along with the case #.  I am not liking this much.  I an thinking about simply going back the the Charge 2 or purchasing a Garmin.

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‎07-09-2018 00:33 - edited ‎07-09-2018 02:17

‎07-09-2018 00:33 - edited ‎07-09-2018 02:17

Sorry to hear of your problems.

 

Definitely sounds like a hardware failure, you were right to open a support case. Hopefully they will sort your issue out quickly now and get you back up and running. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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‎07-09-2018 02:01

‎07-09-2018 02:01

I also have same problem with my Versa that is just a month old. Sent and email to support waiting for reply. I actually enjoyed my Versa until now. 

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