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Versa screen doesn’t detect my fingerprint.

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‎02-27-2020 05:27

‎02-27-2020 05:27

I’ve been using my fitbit versa for about an year now and suddenly today the screen stopped responding. I can see the time yes, but nothing else. No notifications, no using the apps there nothing. Please help.

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‎02-27-2020 06:11

‎02-27-2020 06:11

Hi @1yrVersauser, welcome to the community.

 

Have you tried restarting your Versa by following the steps here? 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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‎02-27-2020 09:00

In response to N8teGee

‎02-27-2020 09:00

I did, still the same

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