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Versa screen goes hazy when swimming

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Hi All, 

 

I Bought my versa about 2-3 weeks ago and used it in the pool for the first time yesterday. I noticed that when flicking screens to put it on the Swim mode in exercise the screen started going hazy with Horizontal lines across it. I Bought the versa because it it swim compatible. . Is this a fault with My fitbit or is it not swim proof in reality. 

 

Thanks for your help

 

 

Moderator edit: format

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@SunsetRunner, I'm sorry for the late response. However, let me welcome you to our Fitbit Community.

 

Regarding the screen issue that your Fitbit Versa is experiencing, I'd like you to restart it as described in this help article. After this, try changing the clock face to one developed by Fitbit, not a third party clock face and see if the display works properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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