Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa screen immediately went black

Replies are disabled for this topic. Start a new one or visit our Help Center.

I did a factory reset on my Fitbit Versa. The screen immediately went black and will not turn back on. It sat in the charger all night. I've tried holding all 3 buttons for up to 3 minutes as that was a suggested fix when I Googled it. I've also tried just holding the left and bottom right button. Nothing is working. Please help

 

 


Moderator edit: subject updated for clarity

Best Answer
2 REPLIES 2

I have this exact same problem after a Factory Reset

I've also been trying repeatedly for days to do a 3 button reset too

All to no avail

 

Hope you are under warranty 🙂

Best Answer
0 Votes

I have done everything to get mine to work and now It wont even turn on after a factory reset. I've put it on the charger held all the buttons for a long time nothing is working 

Best Answer
0 Votes