12-04-2019 05:14
12-04-2019 05:14
My versa died yesterday and when I charged it the screen went black but is still on. I tried resetting it and I can feel it vibrate when it turns on but nothing appears on the screen. It is still sinking to the app. I’m so bummed because I use it to try my daily workouts!
12-04-2019 07:03
12-04-2019 07:03
Try installing a different clock face, preferably one from Fitbit.
12-04-2019 07:37
12-04-2019 07:37
12-04-2019 07:42
12-04-2019 07:42
Charge it and do a Restart and do it several times if necessary.
12-04-2019 16:39
12-04-2019 16:39
Tried the restart few more times and no luck. Seems like time to contact customer service.
12-04-2019 16:46
12-04-2019 16:46
Yep! Customer Support.