04-22-2020 07:46
04-22-2020 07:46
hi so my fitbit versa crashed yesterday and now it's just blank black i can only see the led light showing. I also did the factory steps and the other steps but nothing happened.
04-22-2020 08:42
04-22-2020 08:42
Same issue here. Maybe this is related to the update? I tried to do the update and this is what happened instead.
04-22-2020 08:46
04-22-2020 08:46
Yeah I know right like it's just a blank black screen only can see the led light coming on in a while i also charged it again last night for 2h and didn't came on even though I didn't do anything to it i was wearing it yesterday and it worked then suddenly crashed.
04-22-2020 08:52
04-22-2020 08:52
Mine was at 92% battery when it crashed.
04-22-2020 08:55
04-22-2020 08:55
Mine was at 98% when it crashed
04-22-2020 09:02
04-22-2020 09:02
Most of the posts are about syncing problems and screens going blank. Mine has done both. One person wrote that he found hitting all three buttons at the same time for three minutes worked for him. It has now happened three times to me, twice in the shower. Once dried, I hit the three buttons and it turned on within a minute each time. Someone else reported that it took him five minutes to work. Some said that this technique did not work for them. Give it a try. It did not help my syncing problem, but at least I could use the watch.
04-22-2020 09:05
04-22-2020 09:05
Nope didn't work
04-22-2020 09:19
04-22-2020 09:19
Now the green light stopped showing
04-22-2020 11:27
04-22-2020 11:27
I am having the same exact issues that all of you are having tried the last suggestion and the green light went away. Not sure what else to do and the battery is fully charged.
04-22-2020 11:39
04-22-2020 11:39
The green light is showing but the screen is still black