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Versa screen is black with colored lines

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My versa screen is black with colored lines, I have held the 3 buttons down and the colored lines just come and go.  I cannot see anything else.  Please help. 

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The same happened to mine today screen not responding at first then the screen turned to flashing coloured stripes. Now it is completely blank I have tried and tried to reset it but it is just dead.......I have only had it two months is this a headwear problem? I love this watch and would like it sorted out.

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I have this same problem. I hVe had it for  a year. All black screen, it vibrates when notifications come through. And now it shows the depleted battery on the screen. But in the app its fully charged. I love my Fitbit. Need help.

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