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Versa screen is blank all of a sudden

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‎06-18-2020 20:20

‎06-18-2020 20:20

My screen is blank all of a sudden... It seems to be charging.  There was an update yesterday and now it isn't working.  Any help out there??

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‎06-18-2020 20:51

‎06-18-2020 20:51

Welcome to the club . You juts lost your device 😄 . Get ready for legendary support from Fitbit ...they will take too much of your time and let me tell you the outcome right away :

 

1. Fitbit will send replacement if Device within warranty (very low chances of this issue if within warranty) 2. Take 25% rebate on new device if out of warranty. Which effectively mean Fitbit is asking you to pay them 75% cost of new device all while Fitibit is at fault. 

 

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