help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa screen is blinking and data is showing 0

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-12-2019 09:10 - last edited on ‎07-17-2019 13:39 by

‎07-12-2019 09:10 - last edited on ‎07-17-2019 13:39 by

My Versa home screen is blinking and the data is blank. I tried restarting the device 2 times and that didnt fix the issue. I tried changing my clock interface on the app, but the app will not let me do that because it cannot locate the device. Any tips? It worked fine during my workout this morning. Thanks! 

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-17-2019 13:38

‎07-17-2019 13:38

Welcome to the Fitbit Community @marissa.malinsk. I am sorry for the delayed response.  

 

I appreciate your participation in the Forums and sharing the issue you're having with your Fitbit Versa screen. Thank you for your troubleshooting efforts. Upon checking with our support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

 

I'll be around if you need further assistance.  

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes