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Versa screen jumps between messages and coach

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‎06-01-2019 05:26 - last edited on ‎06-02-2019 19:17 by

‎06-01-2019 05:26 - last edited on ‎06-02-2019 19:17 by

After being swimming today my fitbit keeps jumping from messages to the coaching app and back! Now I can’t even get the time back anymore. What can I do to fix it? Anyone had the same problem? It was working fine before 

 

 

Moderator edit: subject for clarity

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‎06-02-2019 19:16

‎06-02-2019 19:16

Welcome to the Fitbit Community @Danie.1! 

 

Thank you for sharing the details of the issue you're experiencing with your Versa screen after your swimming activity. I appreciate your efforts to resolve this. It is usually recommended to restart the device by following these steps: How do I restart my Fitbit device?

 

Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

If you have any questions, feel free to let me know.

 

 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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