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Versa screen missing half-moon icon and settings greyed out

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Versa 2 - My Half moon icon has gone missing and Settings for the following are greyed out:

Brightness, Sleep Mode, Do Not Disturb

Any ideas how to fix?

 

 

Moderator edit: subject for clarity 

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Welcome to the Fitbit Community, @andymacx.

Thanks for the details shared in your post. I recommend doing the following:

1. Check if your Fitbit app is updated to the latest version: How do I update the Fitbit app?
2. Confirm that your watch is updated: How do I update my Fitbit device?
3. Restart your device: How do I restart my Fitbit device?

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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3 REPLIES 3

Welcome to the Fitbit Community, @andymacx.

Thanks for the details shared in your post. I recommend doing the following:

1. Check if your Fitbit app is updated to the latest version: How do I update the Fitbit app?
2. Confirm that your watch is updated: How do I update my Fitbit device?
3. Restart your device: How do I restart my Fitbit device?

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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Thanks so much I shutdown then turned back on and everything now functioning - funny how you forget these straightforward fixes

 

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Thank you for your reply, @andymacx.

This is great news and I hope you continue enjoying the Fitbit experience! Let me invite you to visit our Health & Wellness board where you can make new friends and create your own topics.

Keep on visiting the forums!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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