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I noticed yesterday that my versa’s screen was “seizing” and not responding. The screen would be on the clock face and shake back and forth as though it were attemptong to swipe even though it was not being touched. It also randomly opened the exercise and count apps. I did a reset with the left and right buttons a few times and it appeared to be ok. Today when i went om a run it began to do the same thing but despite multiple resets it now wont respond on the touch screen only through the buttons. I cannot do a reset through the versa settings menu because I cannot swipe to that screen. I’ve read some terrible reviews of the telephone customer support and hope that Fitbit is working on this issue.
