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Versa screen on the fritz

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‎07-28-2020 05:45

‎07-28-2020 05:45

I went to bed with a perfectly working Fitbit Versa. When I woke up, the screen was black with only a dim gray light and no way to see the display. I have tried to factory reset multiple times, have put it on the charger and everything else that others have suggested. My watch is less than 18 months old, and I don't usually wear it in the shower or in the water. I'm so confused and would love some help since troubleshooting and charging is not working 😞 

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‎07-28-2020 07:08

‎07-28-2020 07:08

This is exactly what happened to my versa. How do we fix this?

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