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Versa screen pixelated, factory reset didn't fix it

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‎04-15-2020 20:14

‎04-15-2020 20:14

Hi, I woke up an my Versa screen was pixelated and faded, but it seems to be working normally otherwise.

 

Did a couple of soft resets and finally a factory reset, and the problem persists (I was using one of fitbits clock faces)

 

Any help is appreciated

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‎04-15-2020 20:51

‎04-15-2020 20:51

Hi @j_errazuriz It sounds like you have done all you can at your end, so you will need to contact Customer Support and hope they can help.

Fitbit Support  

Community Council Member

Helen | Western Australia

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