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Versa screen popped out of casing

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‎10-25-2020 14:44

‎10-25-2020 14:44

Hi, I bought my versa about 6 weeks ago and I've been loving it, however I went for a run 2 weeks ago and when I got back home I realised the screen was protruding from the casing on the bottom left side. It has since gotten worse and has spread to all edges except the right side which is now the only thing holding the screen in place. Is there a way to repair this either at home or in a shop? Or could I possibly send it back to get repaired or even replaced?

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‎10-26-2020 01:22

‎10-26-2020 01:22

This should be covered by the warranty. I would contact customer support via contact.fitbit.com who can advise on your options. 

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‎10-26-2020 01:22

‎10-26-2020 01:22

This should be covered by the warranty. I would contact customer support via contact.fitbit.com who can advise on your options. 

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