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Versa screen seems to be frozen

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‎02-14-2021 12:39 - last edited on ‎02-15-2021 06:55 by Fitbit Moderator

‎02-14-2021 12:39 - last edited on ‎02-15-2021 06:55 by Fitbit Moderator

Unable to open tiles on my versa.

 

 

Moderator edit: updated subject for clarity

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‎02-15-2021 06:20 - last edited on ‎02-10-2025 10:14 by Fitbit Moderator

‎02-15-2021 06:20 - last edited on ‎02-10-2025 10:14 by Fitbit Moderator

Hi @Rocco1949, welcome to our Fitbit Community. Regarding the frozen screen issue that your Fitbit Versa has experienced, I'd like you to restart it as described in this help article. After this, monitor your watch during the next 24 hours and see if the issue gets fixed.

Keep me posted on the outcome.

JuanJo | Community Moderator

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