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Versa screen shows vertical blue lines

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‎10-07-2019 11:08 - last edited on ‎10-08-2019 05:55 by Fitbit Moderator

‎10-07-2019 11:08 - last edited on ‎10-08-2019 05:55 by Fitbit Moderator

how do I fix my screen I got vertical blue lines and now the screen won't work I've already chatted with Fitbit they won't replace it as this was a replacement 6 most ago,  gotany ideas???

Thanks in advance !

Janet

 

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎10-07-2019 11:25

‎10-07-2019 11:25

Hi @IslandGirl7 , you already posted this problem under the topic title: "Versa original screen problem". Regards kuzibri

Best Answer

‎10-08-2019 05:54

In response to SunsetRunner

‎10-08-2019 05:54

@IslandGirl7 thank you for participating in our Fitbit Community. I'm sorry to hear that your Versa experienced display issues. I'm also sorry to hear that it's no longer under warranty. The warranty period is good for 365 days starting from the date of setup of the original device.

 

I totally understand how frustrating this is for you and I appreciate your feedback and comments since this helps us to keep improving.

 

Thanks for your help @SunsetRunner.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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