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Versa screen stuck on a "P"

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On the face of my fitbit versa it has a p what does that mean? 

 

Moderator Edit: Clarified subject

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Hi there, @Fordst. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa.

To better assist you, would you mind sharing a picture showing the "P"? In order to add a photo to your reply please: 

  • When you're in the reply page, click on the Insert Photos icon (the little camera). 
  • Then, click on the Choose File in the middle of the grey window that will pop up. 
  • Search for the photo on your computer or phone and click on Open.
  • Once the image shows up in the grey windows, select the size and the position and click on Done.

In the meantime, please restart your Versa as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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1 REPLY 1

Hi there, @Fordst. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa.

To better assist you, would you mind sharing a picture showing the "P"? In order to add a photo to your reply please: 

  • When you're in the reply page, click on the Insert Photos icon (the little camera). 
  • Then, click on the Choose File in the middle of the grey window that will pop up. 
  • Search for the photo on your computer or phone and click on Open.
  • Once the image shows up in the grey windows, select the size and the position and click on Done.

In the meantime, please restart your Versa as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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