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Versa screen went blank after swimming

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‎08-31-2020 04:26 - last edited on ‎09-01-2020 11:54 by Fitbit Moderator

‎08-31-2020 04:26 - last edited on ‎09-01-2020 11:54 by Fitbit Moderator

My versa light screen is blank after swimming. It has been 3 days and while it charges and tracks step if you check the app, nothing displays on the face of the watch

 

Moderator Edit: Clarified subject

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‎09-01-2020 12:08 - edited ‎06-21-2024 05:47

‎09-01-2020 12:08 - edited ‎06-21-2024 05:47

Hi there @sllyons, it's nice to see you around the Community Forums. Thanks for the details provided in your post about your Versa's screen behavior. 

I've seen you contacted our Support Team regarding the issue with your watch and they've already helped you with that. 

Please don't hesitate to let us know if there's anything else we may do for you. Have a nice day! 

Maria | Community Moderator, Fitbit


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