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Versa series aren't recording skin temperature

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‎03-24-2022 02:58 - last edited on ‎03-24-2022 16:11 by Fitbit Moderator

‎03-24-2022 02:58 - last edited on ‎03-24-2022 16:11 by Fitbit Moderator

Why did my Versa two stop giving me my skin temp?

 

Moderator Edit: Clarified subject

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24 REPLIES 24

‎03-29-2022 02:50

In response to LizzyFitbit

‎03-29-2022 02:50

No data for skin temp last night. Was fine for several days but has stopped again! All is synced and up to date please fix ! Thank you! 

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‎03-29-2022 03:12

In response to LizzyFitbit

‎03-29-2022 03:12

It stopped working again. It worked for 3 days and stopped 

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‎03-29-2022 08:01

In response to LizzyFitbit

‎03-29-2022 08:01

Mine was giving the temp but none last night says no data I have uninstalled and reinstalled and synced still not working. Thus watch has never worked like it should.,,,, never 

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‎03-29-2022 18:56 - last edited on ‎04-19-2024 04:04 by Fitbit Moderator

In response to Char1961

‎03-29-2022 18:56 - last edited on ‎04-19-2024 04:04 by Fitbit Moderator

Hi everyone.

I'm sorry you're having this issue again, and thanks for taking the time to let me know about it. This has been reported to our team so they can further investigate and identify a fix. In the meantime, please make sure to keep the Fitbit app updated and your watch syncing in order to keep the rest of your stats updated.

Once I have more details, I'll share them in this thread.

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‎04-07-2022 12:43 - last edited on ‎04-13-2024 05:56 by Fitbit Moderator

In response to LizzyFitbit

‎04-07-2022 12:43 - last edited on ‎04-13-2024 05:56 by Fitbit Moderator

Hi everyone, and thanks for participating in the Community.

I'm happy to share that this issue was resolved and you should be able to receive skin temperature readings on the Fitbit app. If anyone wants to learn more about how to track this data, I'd recommend this help article for assistance.

I'll be closing this thread from further responses. However, if you're experiencing a different issue, I encourage you to create a new thread with any relevant details of the issue. Thanks again for your reports and patience, and I hope you can keep crushing your goals.

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