Versa short battery life....

[Fredgarneau]

I have received my Versa Thursday and after 2 hours of charging it. The battery got drained within 6 hours. I have charge it on a PC. last night, slept with the watch to wake up to see my watch is down to 0%. Any other user having this problem? Should I waiy for an update to correct that or its a harware problem. Thank you for your answers.

Moderator edit: title for clarity 

[Iliyana]

@HeydyF

i’ve given them all a try. Battery still doesn’t last two days. 😞

[Kopsteaj]

I’m so sorry to hear that this frustrating occurrence is happening to you and wish I could offer you the magical solution. I don’t know whether I am being a helpful person or a mean one by sharing my similar situation. My versa of about one month seems to have practically kicked the bucket while I was sleeping last night, less than a week after noticing that I was only getting 1-2 days between charges (slowly and unfortunately declining down from a fabulous 4-5 day lifespan over the previous weeks).The screen was blank all day but still faithfully buzzing at me to move...that is until the 9:00ish hour, at which point it is failing to show any signs of life (and won’t connect to phone) I am hoping that our device  doesn’t follow the same tragic footsteps. Rest assured that you are not alone by any means with your frustration. Best of luck to you. 🙂 

[hlchan365]

I have purchased the Fitbit Blaze one and half years ago in Hong Kong. I want to replace the battery as it cannot last long. But the Hong Kong dealer told me that they have no spare parts and battery. From this perspective, Fitbit is not socially responsible company; it encourages dumping workable watches. I am looking for a solution. 

[urmoluts]

https://help.fitbit.com/articles/en_US/Help_article/1136#bike . About bike and fitbit.

[kheide167]

Same here. I just reached out to Fitbit customer service and they are passing on my case to determine if the device is defective. The funny thing is, it worked great until the latest update.

[HeydyF]

Hey @Iliyana, thanks for taking the time to try the steps I posted to make the battery of your Versa lasts longer. Since the issue persists, I have escalated your case to our Support team so they can take a look at it and further assist you. So please take a look at your inbox for instructions. 

@Kopsteaj, welcome to the Community! I'd like to help you out with the inconveniences that you are experimenting with your Versa. If it's screen is blank, please try to restart it by following these instructions.If it is not connecting with your phone (not syncing) please take a look at this help article: Why won't my Fitbit device sync? And finally, if you are getting battery draining issues as well, please review this post which has tips to make the battery lasts longer. 

Let me know how it goes! 

[HeydyF]

Hey folks! I want to thank all of your for sharing your experience with the Fitbit Versa! 

I can see that most of you have had battery draining issues with your watches, and you contacted our Support team for further help because the suggested tips to make it last longer, didn't work out for you. Please note that I appreciate the time that you have taken to get in touch with them and I'm glad to hear that you get a positive resolution, like receiving a new Versa as a replacement. 

If you have further questions or comments regarding these inconveniences, keep us posted guys! 

[KymberlyD]

My Versa finally gets messages but battery draining down faster now
Otherwise loving it. 


Sent from my Verizon, Samsung Galaxy smartphone

[HeydyF]

Hey @KymberlyD, I hope you are doin' fine! If you are having battery draining issues with your Versa, I urge you to take a look at the tips in this post to make it last longer. Remember that the battery of this watch is designed to last up to 4 days. If you have a lot of notifications enabled, it could last a little bit less. Please monitor how the battery level goes and keep me updated! 

Have a nice day! 

[TMET]

First I am very pleased with how FB support hasd dealt with my issues. But saying this battery is designed to last up to 4 days is NOT consistent with FB statement that the battery lasts 4+ days. What that means is one of those is not true or FitBit does not understand the basic concept of  +. I bought based on the simply understanding that 4 days was a minimum not a max. 

[Sdmartin]

I have seen many posts about the Versa’s short battery life.  I have had mine for about 3 months.  At first, it worked well with the promised 4 days.  Now it won’t hold a charge for one day.  I have tried various adaptations to preserve the battery but to no avail.  Is there a solution to this problem or is this the status quo?  At some point, it seems a bit counter-intuitive to purchase a device and then have to disable desirable functions to preserve a little battery life.  I have had many Fitbit’s and this is the first I have been dissatisfied with.

[jkmhb]

My Versa went the same way. The battery lasted 4-5 days from April-July. Then it went to lasting about 1 day on July 1. The past 2 days it is now lasting less than 12 hours. I contacted Fitbit support, and have a replacement on the way. It is either a Firmware issue or they have a bad batch of batteries.

[Sdmartin]

Thank you!

Sent from my iPhone

[JuanParada]

---

@Sdmartin wrote:

 At some point, it seems a bit counter-intuitive to purchase a device and then have to disable desirable functions to preserve a little battery life.  I have had many Fitbit’s and this is the first I have been dissatisfied with.

---

I have the same exact issue and history. 3 weeks after purchased then suddenly bam. I have a call with tech support and they're having me do these really dumb test that make my decision to go with the Veras counter productive. Like Turing off GPS while exercising. I stressed to them that I hope this wasn't a solution but a way of seeing the problem. This is my 4th Fitbit and they do have a bad history with batteries. 

[Karul]

I think it depends on the frequency of use on the watch. If you frequently turn it on, play a game on it, or use coach, you can expect the battery to drain. For me, my Versa dies about every 2 days, but that's because I use other programs and I also play music on it. If you don't do much on your watch and it still drains, you might want to turn off auto sync or Bluetooth perhaps. If even that doesn't help, I recommend you contact Fitbit support.

[Snowkatz]

I also have this problem. I have had the Versa since the day it was released, and since then it has gone from almost 3 days to about a day and a half. Notifications are off,  I have it on manual push button and it still seems like I'm charging it every time I turn around. I got a bumper for the face, so it's a real pain to take that off every time it needs to be chargef. I don't use any of the apps and I don't play music. I can't imagine how short the battery life would be if I did. Don't get me wrong,  I love this watch/tracker but man it's a lot of work!

[Jac68]

Mine is 2 months old and up until last Friday I would get nearly 5 days out of it. I charged it Thursday evening and put it on my wrist at 11 pm it was a 100% I woke up the next morning and it was dead and since last Friday I've reset it numerous times, turned continuous sync off etc and it's still dying in 6 hours. I've messaged Fitbit and have heard nothing back which is really annoying me. 

[Lisa1971]

Hi,
I ended up taking my watch back to the store I got it at they sentit bacjk to Fitbit and I ended up getting a replacement 😁


Sent from my Samsung Galaxy Tab A on the Telstra Mobile Network

[ScottyG1987]

Hi All,

I'm on My 2nd Fitbit Versa now and the battery life is awful again,I've done all the recommendations on the forums and fitbit help.

I charge it until it's 100% and the battery last one day,I've turned everything off as well (notifications etc)

My wife is using a Fitbit Alta HR and the battery life lasts ages,I'm thinking of downgrading to a Charge or Alta Myself.

[Gaurav_347]

My first fitbit was lasting less than a day with all features off. I tried everything what is being suggested on this community but the problem still persisted . Got a replacement from fitbit after 2 weeks. the current fitbit lasts around 10 days with all the features off. Continuous hr is always on. I sync it once a day. All notifications are set to off. I only remove my fitbit before going for a shower. I think there is a bad batch of fitbit in circulation. Kindly get it exchanged before the exchange warranty expires.