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Versa short battery life....

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I have received my Versa Thursday and after 2 hours of charging it. The battery got drained within 6 hours. I have charge it on a PC. last night, slept with the watch to wake up to see my watch is down to 0%. Any other user having this problem? Should I waiy for an update to correct that or its a harware problem. Thank you for your answers.

 

Moderator edit: title for clarity 

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@sarah_lin8 I’m halfway through my second day and I’m at 77%. I think it may last 2 more days but I usually start to charge my Fitbit anyway because that’s just me. I would leave it for one more day but then once it starts going down to 60 I get uncomfortable hahaha. 

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@Jayelo I get uncomfortable when it's in the 70s😂. But after my experiments, I'm probably gonna charge it every other day or so because the charger's in my room, it used to be downstairs. Just downloaded and deleted some apps, and lost 1%, it's at 78% now (I swear it said 76% a minute ago)😆 Well, technically I'm in my second day but I got it last night at like 5 or 6 o'clock.

sarah, usa | versa, charge hr (retired)
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Same here.  Battery life is extremely short.  I went to bed wearing it and the watch died before my alarm could go off. Not cool!

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I hear you, not cool at all. I am discussing with Customer service & am doing the following so they can check how fast the battery drains

For a more information about how to improve battery life for your Ionic, please refer to the following help article Can I improve my Fitbit device's battery life? Let's do the following:

  1. Restart your Versa following the instructions in our article How do I restart my Fitbit device?
  2. Disable the features that can impact battery life as described in the previous article.
  3. Fully charge your watch.
  4. Sync your Ionic 5-6 times a day.
  5. Wear your Ionic until it is fully depleted.

So my versa charged fully over night, was 100% at 6am not it is 3pm - & I have 42% battery, no apps on, standard clock face, so all day syncing (which I want) also my heart monitor is not working. Definitely NOT 4 days + charging as advertised.

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Hello @Jayelo, I hope you're doing well, thanks for joining the conversation. Thanks for taking the time to reply @sarah_lin8 and @Roehit, it's nice to see you around. Smiley Happy

 

@Roehit, don't worry, I'll make sure to check the thread where you tagged me. 

 

@sarah_lin8 and @Jayelo, I'm very glad you're enjoying your Fitbit Versa! I appreciate you've been monitoring the battery life on your watch and have reported to me daily, it's a great insight and will be very helpful for me. 

 

Now, I understand it's taking a long time for the Versa to move from 99 to 100%, which is why I would like to suggest you to restart your Versa by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen at the moment you're charging. 

 

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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I am pleased to share that after charging for a few hours, removing the third party clock face, and turning off quick view, my Versa is keeping a decent charge. I've been using it for 38 hours and the battery shows "medium" which looks like about 50% to me. 

 

Moderator Edit: Format.

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I have had mine for about 48 hours.  Down to 61%.  I don’t see why it won’t last for 4 days. 

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I'm barely into day two and at 21%. What is everyone's opinions of third party clock faces on battery life? I'm wondering if this is the issue and may be forced to go with Fitbit's clock faces. 

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@HawkeyeCoffee I'm sorry to hear that! I'm on day two and it's at 58%. Yesterday at this time, it was about 82% and by the end of the day, literally at 12:30am, it was at 75%. Woke up this morning to 70%. Now, I don't know if 4 days will hold up, but I blame all day sync (and me constantly staring at it:)), I don't even need ads, I have the app on my iPad and it's at home because I don't bring it with me everywhere I go so I don't even use it that much.

I use a very battery consuming clock face, it's always keeping up with everything (that doesn't need syncing). I have everything on default, as in, auto brightness, and quick view and stuff like that.

 

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sarah, usa | versa, charge hr (retired)
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Charged it this morning 9 am and I'm down to 72% at 5:43 pm.

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I’m using a third-party clock face called TH3 by Terry. Since installing it at the time of my last charge, I’ve gotten 4 3/4 days out of the battery.

Sent from my iPhone
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I'm at 5:00PM PT on day 6 and i'm at 7%. I've used the exercise function for over an hour each day, including a hike over the weekend with GPS. I have quick view turned off, and I check my steps constantly throughout the day. 

 

I'm pretty impressed with how long it's lasted so far!  

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I've been having the same problem.  I kept my settings the same right out of the box. I charged it to 100%, didn't even last 48 hours. I charged it to 100% last night  took it off the charger around 8pm, 4:30am I'm down to 74% already. 1/4 of the battery gone over night while I'm sleeping. I think I'm either going to exchange, or return it to Walmart. 

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Hello everyone, I hope you're doing well. @StepsAllDay, thanks for joining the conversation, it's a pleasure for me to welcome you to the Fitbit Community. Smiley Happy

 

@HeatherLeeVee, I really appreciate you have shared the steps you took for your watch to maximize its battery life. 

 

Please consider that 3rd party apps and clock faces might be the reason some Versas can experience a shorter battery life. I would like to suggest you to experiment with the clock faces and find the one you're more comfortable with and won't consume as much battery as others.

 

I hope this can be helpful, if there's anything else you might want to add or if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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Mine is doing the same

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I’ve just got my new Fitbit Versa on Monday and the battery life is shocking. I fully charged it before going to bed after turning all the settings down as suggested by previous Recommendations, and it was 50% after just 8 hours. I thought the battery life was supposed to be 4 days +. Mine doesn’t even last 1 day 

 

Moderator edit: updated subject for clarity

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Is it actually at 50%? 

 

When I look at my phone app, it shows the battery is yellow and looks half way filled. Then when you actually click on it, it states its at 75%. Also, on your watch, if you just swipe up it'll show you the percentage.

Back on the bandwagon; Versa, Pixel 2 XL
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It was 50% on the watch

Sent from my iPhone
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I'm not sure what the previous recommendations are that you refer to, but are you set to all-day sync?  I've been hearing once folks turn that off, then the battery doesn't drain as much.  I turned that off 2 Fitbits ago since it was also draining the life out of my phone battery, always searching for my tracker.  Mine seems to be ok and I usually do the "relax" app before bed and have 2 silent alarms go off in the morning, I'm usually down only several percent from bedtime to wake.

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What phone are you using?

 

I'm at 50% after two days, and that was after trying a slew of clocks (I thought I was downloading for my personal collection, but it's really 1 at a time), app downloads and uninstalling.

 

Are you excercising rigorously?

 

I'm on Android

All day sync OFF

Notifications ON Encrypted ON

Reminders to move OFF

Quick view on during the day, off at night

WiFi doesn't work as my router is on 5ghz

Device lock disabled

Always connected OFF

Keep alive widget OFF

 

 

Hope this helps.

LG V20 w/Versa. Retired- Flex2
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