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Versa short battery life....

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I have received my Versa Thursday and after 2 hours of charging it. The battery got drained within 6 hours. I have charge it on a PC. last night, slept with the watch to wake up to see my watch is down to 0%. Any other user having this problem? Should I waiy for an update to correct that or its a harware problem. Thank you for your answers.

 

Moderator edit: title for clarity 

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589 REPLIES 589
I've been seeing a lot of complaints about the battery I am returning this one for the special edition I am told that might be a difference I may not have as much a locking up or battery drainage I believe it arrives today I will keep you posted


Sent from my Verizon, Samsung Galaxy smartphone
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Mine was the special edition that I've had same problem with I'm afraid 

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Me too!! Having that same issue!! Your not alone. Can’t figure it out either. 

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You want to hear something shady I had a pop-up to read the Fitbit Versa I was going to give it between a two and three because it kept locking up and the battery life and the limits they put on the regular Versa versus the special edition and because I was only giving it the two it would not let me post my review


Sent from my Verizon, Samsung Galaxy smartphone
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Auto sinc is switched off. Lighting on the watch is set to dim and the quick response is switched off.

Sent from my iPhone
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That would be awesome if you could let me know!

Kerri
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@Doug26

 

Have you reached out to Fitbit's customer service? They've been pretty helpful in the past, although a lot of the responses are pretty generic at first (half the time they DO work though, sometimes it takes a couple attempts). 

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I'm not sure there are any limits between the regular Versa and the Special Edition Versa. I have the Special Edition Versa and have all the same issues....

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Day 3 at 38%. It will last for the promised 4 days, not so sure about 5 though.

 

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sarah, usa | versa, charge hr (retired)
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@HeatherLeeVeeIm having similar issues and have been in contract with Support. They recommend to charge Versa for 2 hours even if its fully charged in less time. Havent tried it yet.

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I am on my second day wearing it--seems half charged.  There is no way I will go a full four days on this watch--but consider I am not using any of the apps or the music features yet.

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After exactly 50 hours of continuous wear to work, bed and shower, I am at 57%. Played with it a lot, wore it to the gym and into the pool. Using the standard “layers” clock face.

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5 full days and 3 hours, I am at 19%. I have email,text, whatsapp and calendar notification on. I think I will get through the 6th day. This is my 2nd charge. 1st charge 5 days down to about 10%. Looks like it's getting better.

 

Update: 5 days 18 hours - 7% left. Will charge when I get home from work. 

 

Update :  6 full days - 3% when I recharge my versa.

 

Happy with the battery life for now.

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That’s one of the first things I turned off it still dropped to 50% over night

Sent from my iPhone
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So I I love this new Fitbit except the battery life on mine dies after 6hours of use. It even if Ive charge it for 3 plus hours. Since I got on Tuesday I have to charge this band at least twice a day. Which isn’t fun. I’ve never had this problem with any of my other Fitbits. I’ve tried removing the 3 party apps, turning all day sync off, deleting apps I don’t use. Nothing seems to be working. 

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LRae85, I would talk with customer service to diagnose your watch. For the week I have owned the Versa, I loose 5% battery overnight, and about 10% after a 12-14 day. I only have to top it off for about thirty minutes each day, while getting dressed or showering. This with all day sync turned on.

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I am having this same problem also! I charged it last night (it wouldn't charge past 99%), and I wake up and it's on 47%.... I know it's not going to last throughout the day

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I am at 42% and am into it for 2-1/2 days with notifications turned on.  Something isn’t right here 

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@MarcoFitbit You told me to keep you updated on my battery. Day 4 ends late tonight, right now it is at 14%, I'm pretty sure it'll last until tonight based on how much battery decreases each day. Hope this helps:) 

 

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sarah, usa | versa, charge hr (retired)
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Have you tried factory’s reset on the watch and then charging to see if it helps? That’s my next step. Haven’t tied that yet. Stinks cause I love this new band!

Sent from my iPad
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