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Versa showing heart rate while charging

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‎06-06-2018 10:49 - last edited on ‎06-07-2018 07:23 by Moderator Alum

‎06-06-2018 10:49 - last edited on ‎06-07-2018 07:23 by Moderator Alum

My Versa show heart rate when charging, BPM changing in charger.

 

 

Moderator edit: subject for clarity

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4 REPLIES 4

‎06-07-2018 07:28

‎06-07-2018 07:28

It's great to see in the Community @rholas.

 

Could you please tell me which clock face are you using? Since upon testing this, I noticed that this happens with third party clock faces. If you are using a Fitbit clock face, let me know.

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎06-08-2018 06:30

In response to AlejandraFitbit

‎06-08-2018 06:30

Mine is doing the same thing and yes I am using a Fitbit clock face 

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‎06-10-2018 04:11

In response to Lisaloopner

‎06-10-2018 04:11

A warm welcome to the Community @Lisaloopner.

 

I appreciate your input in this, could you please provide me with a picture of this by following the instructions provided in this post?

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎03-04-2023 13:41

In response to AlejandraFitbit

‎03-04-2023 13:41

This is happening to me in 2023. Versa has been on the charger all yesterday and I opened the app to it saying my heart rate is 123! Happens on surfaces even with the watch face up because the band triggers it too. Totally unreliable tracking. Every issue I have with Fitbit, it has been brought up before in the forums years ago but never resolved. Fitbit does not respond to feedback or address concerns

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