Versa showing "unlock with phone"

[joebone]

Hi there folks,

While I was replacing my wristband on the Versa I was continually coming into connect with the side buttons,when I had finished there was a prompt on the screen to "unlock with phone" and a red phone and padlock above it. My phone is an iphone 5s and I can't see anything on the Fitbit App to fix the Versa.

   Thank you                        

[YogiBear42]

How do I unlock my Versa 2 using my phone?

[YogiBear42]

My Versa 2 is showing “Unlock with your phone”. However, I completely lost Versa 2 from my phone. PLEASE HELP!!!

[joebone]

You need to reinstall your Versa from the App Store on your phone
Go to main page
Tap on logo in the top left corner
Scroll down to and tap on “versa 32”
Scroll down and change your pin
Good luck


Sent from my iPhone

[joebone]

Reinstall your Versa 2 from the App Store on your phone

Tap the logo in the top left corner of main Fitbit page 
Go to “Versa 2” and tap on it

Scroll down to device lock and enter a PIN number 

that should be you sorted

[Madilou30]

I am having this same problem!

[Madilou30]

Mines doing this too, and I can't get back in at all!