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Versa showing red light on the back

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‎07-18-2021 16:42 - last edited on ‎07-19-2021 13:26 by

‎07-18-2021 16:42 - last edited on ‎07-19-2021 13:26 by

Red light on back won’t shut off to green 

 

 

Moderator edit: subject for clarity 

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‎07-19-2021 13:25

‎07-19-2021 13:25

Welcome to the Fitbit Community, @Hudyjolloway.

 

Thanks for the details shared in your post. I recommend confirming if your heart-rate tracking is turned on: on your device, open the Settings app > Heart Rate > tap to turn the setting On. For more information about tracking heart rate, see What factors can affect my heart-rate reading on my Fitbit device? 

 

By the way, I've moved your post to Other Versa Smartwatches board so we can keep our forums organized.

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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