Versa showing screen blank after update.

[Richie_H]

My versa just displays a blank screen after update and the battery lasts 6 hours instead of 4 days. Really fed up with Fitbit I’ve had 3 fit bits in 3 years all of them have failed after 12 months. Time to go back to garmin I think.

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Richie_H, have a warm welcome to the Fitbit Community. 

I appreciate your participation in the Forums and for having shared your experience with us. If you're seeing only a blank screen on your Versa after finishing the update, please restart your Versa by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen.

Then, put it in its charging cable and wait for 2 hours, after that, monitor it and let us know if the battery life improves.

Thanks for your patience and understanding, give this a try and let us know in case you need anything else. 

[dku24]

I tried holding the back button and the bottom button and it still won't turn on.

[Raziel.r]

Tengo el mismo problema, mi fitbit prende 1 minuto y despues se apaga, aun con carga 

[Richie_H]

Hi when I hold the two buttons down together I get a grey pixelated circle on the screen,it then goes black. After charging it displays 100% charge then goes black and doesn’t respond anymore. After four to six hours I put it in the charger. And it shows 0%. I cannot get it to do anything else.

[Raziel.r]

I have the same problem