Versa showing signs of corrosion

[AntoBoss]

I am from India and have been using the Versa device for the workout. After about 6 months I started observing that the text printed below the versa devices started showing signs of corrosion on the back surface of the watch🤔. Initially, I ignored and later they started to develop further and now I am worried if it will damage the complete device.😕

Is anyone else facing a similar problem?

Did not expect the device to giveaway for sweat as it is to be worn and anyone would sweat during a workout. I assume FitBit would have considered this factor for sure and designed or selected the material and coating accordingly.

Moderator Edit: Clarified subject and formatting

[LizzyFitbit]

Hi @AntoBoss. A warm welcome to the Community Forums.

Thanks for letting me know that the back of your Versa shows signs of corrosion. I understand your point of view about this situation and I'm sorry that you had this experience. Our team constantly works on our devices to improve them based on the feedback shared in the forums, be sure that yours won't go unnoticed. I was checking your details and apparently you already have a case created with the Support team. They'll provide you with assistance via email so keep an eye on your inbox.

If you need anything else, let me know.

[AntoBoss]

Hello,

It has been months to process this request and the issue is still open.

Sharing the pictures as well.

Few Days before BurnCharger Burnt the device tooCharging Points damaged post burn

[LizzyFitbit]

Hi @AntoBoss. Welcome back to the forums.

Thanks for keeping me updated, as well for the pictures provided. I'm sorry for the experience that you've had with your Versa and our Support team. While I don't have access to your case, I've forwarded your post to them so they can take a deeper look into your details and get in touch with you via email shortly. Please keep an open communication with them as I'm sure they'll continue helping you with this matter.

See you around.