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Versa shows a circle with an "X" in the middle

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‎11-15-2020 16:28 - last edited on ‎11-16-2020 06:20 by Fitbit Moderator

‎11-15-2020 16:28 - last edited on ‎11-16-2020 06:20 by Fitbit Moderator

Watch screen has circle with x in middle.  Message says, “ this app requires the “internet “ permission to be granted.  What does that mean?   I cant get rid of it!  Can’t even see the time!

 

 

Moderator edit: updated subject for clarity

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‎11-16-2020 06:20

‎11-16-2020 06:20

Hi @SunsetRunner, it's great to see you in our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa since it shows a circle with an "X" in the middle. I totally understand how you feel about this.

 

Please restart your Versa as described in this help article. After this, try syncing your device and see if the message disappears and your watch works properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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