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Versa shows a "Clock Error" message

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‎03-02-2020 14:50 - last edited on ‎03-03-2020 04:14 by Fitbit Moderator

‎03-02-2020 14:50 - last edited on ‎03-03-2020 04:14 by Fitbit Moderator

Why am I getting Clock Error on my Versa 2?

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎03-03-2020 04:14

‎03-03-2020 04:14

@Katcattles, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa 2 since it displays a "Clock Error" message.

 

Please restart your watch as described in this help article. After this, try changing the clock face to one developed by Fitbit, not a third party clock face and see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎03-03-2020 05:34

In response to JuanJoFitbit

‎03-03-2020 05:34

Restarted and error went away.

Thank you.

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‎03-07-2020 08:22

In response to Katcattles

‎03-07-2020 08:22

@Katcattles, I apologize for the delayed response. However, I'm so glad to hear that you managed to get the issue resolved by restarting your watch. Thank you for posting the update here.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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