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Versa shows sleep data from incorrect day on "Today" screen.

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‎02-05-2019 04:38 - last edited on ‎02-06-2019 07:05 by Moderator Alum

‎02-05-2019 04:38 - last edited on ‎02-06-2019 07:05 by Moderator Alum

Hi!

I don't know if anyone has experienced this but fitbit versa watch is displaying my sleep log from Saturday and today is Tuesday. I've restarted my phone, logged out of the app and synched my watch. All the other information is displayed correctly except for my recorded sleep not displaying the correct day. Any help is much appreciated

 

Thank you! 

 

Moderator Edit: Clarified Subject.

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3 REPLIES 3

‎02-06-2019 07:08

‎02-06-2019 07:08

Hello @Iris89, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. I would also like to thank you for letting us know the troubleshooting steps you've tried so far. 

 

At this moment, if you haven't done it yet, please restart your Versa by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. Then sync your Versa and check if the data was updated correctly. 

 

I hope this can be helpful, give it a try and let us know the outcome. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎02-06-2019 09:59

In response to MarcoGFitbit

‎02-06-2019 09:59

Thank you for the tips! Unfortunately it's not displaying the correct day
on the watch and now the updated data on how many times I've worked out
this week isn't displaying on the watch either. Everything is recording and
updating perfectly on the app just not on the watch 😞
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‎03-06-2019 10:11

In response to Iris89

‎03-06-2019 10:11

I am having the same issue - all other stats displaying correct info on Versa “Today” section except exercise and sleep. I have also restarted, re-paired, and synced my Versa with no luck. This only started happening after I did a “Today” update in the Fitbit app > Versa > Apps section... Please help!

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