Versa shows vertical lines on the screen

[kdrum]

i am getting vertical colored lines on my versa that is only 7 months old.  this is my second unit both only lasted less than a year  this is unacceptable  i have done all the restart and been told that i need a new unit - it is less than a year old!

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @kdrum, welcome to our Fitbit Community. I'm sorry to hear about the colored lines that your Versa's screen show and I appreciate the time spent trying to get this issue resolved before contacting our forums.

I was able to get in touch with our Support team and was told that they assisted you via chat. I'm sorry to hear that your Versa is no longer under warranty. The warranty period is good for 365 days, starting from the date of the first setup of the original unit. I totally understand how you feel about this and we appreciate your feedback and comments since this helps us to keep improving.

I'll be around if any question arises.