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Versa shutting down when I swipe for notifications

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‎03-14-2019 16:43

‎03-14-2019 16:43

My Versa is shutting down every time I swipe down for my notifications. I have shut down and restarted. Help! 

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‎03-14-2019 17:53

‎03-14-2019 17:53

Hi, a restart of your watch is not enough to solve that. Try restarting your Versa several times in a row (might take 4 to 5 times) by pressing and holding the left and right lower buttons together untill you see the Fitbit logo and release the buttons. Good luck!!

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‎03-14-2019 19:00

In response to SunsetRunner

‎03-14-2019 19:00

Thank you. I tried shutting it down and restarting 5 times, as soon as I swiped down for my messages, it shut down displaying the fit bit logo almost immediately. Bummer.

Sent from my iPad
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