Versa sleep information inaccurate

[Lynnbgirl]

Kinda bugged my Versa is tracking my sleep when I'm not even wearing it? And when I do wear it, its not even accurate? Any ideas?

Moderator edit: subject for clarity

[AlejandraFitbit]

It's great to welcome you @Lynnbgirl.

If you have the heart rate feature "On", I recommend setting it in "Auto" or "Off", in this way the watch won't be able to register sleep while you are not using it. There are a few scenarios where you might see your sleep pattern (which shows your time asleep, restless, and awake) instead of sleep stages:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.

Let me know the outcome.