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Versa sleep information not being accurate

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‎08-08-2018 16:51 - last edited on ‎08-09-2018 04:42 by Moderator Alum

‎08-08-2018 16:51 - last edited on ‎08-09-2018 04:42 by Moderator Alum

It’s has happened quite a few times since I bought the new Fitbit Versa. But I noticed that it is not capturing the sleep times accurately. For example, yesterday I went to sleep around 7:30 or 8 and I knocked out. But the time recorded by Versa shows I went to sleep at 9:15. It also does this when I wake up and maybe fall asleep again for another 2 hours but it does not catch the extra sleep. I did not have this issue with the Fitbit Charge.

 

 

Moderator edit: subject for clarity

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‎08-09-2018 04:50

‎08-09-2018 04:50

A warm welcome to the Community @Amy2go.

 

Sorry to hear about your sleep tracking difficulties with your Versa. There can be a few reasons why you are seeing these inaccuracies. Mainly, I would suggest adjusting how you wear it to bed. The way sleep tracking works is once the watch no longer detects movement, it will start recording a sleep log. When you wake up in the morning, get out of bed and take some steps is when it will recognize you are awake. For you it might be better to wear it a little tighter and also play around wearing it on your left versus your right wrist.

 

In the meantime, keep in mind that you can always edit your sleep and for more information, take a look at our help article What should I know about sleep stages?.

 

Catch you later. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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