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Versa steps tracking is in another day

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‎10-06-2018 06:50 - last edited on ‎10-08-2018 07:18 by Moderator Alum

‎10-06-2018 06:50 - last edited on ‎10-08-2018 07:18 by Moderator Alum

My Versa started tracking my steps for today at 4pm last night. I have tried syncing and restarting but still shows the steps on the wrong day?

 

 

Moderator edit: subject for clarity

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‎10-08-2018 07:19

‎10-08-2018 07:19

It's great to welcome you @tmlj731.

 

I appreciate all the efforts in trying to fix this issue and would like to know if you keep experiencing this? Could you please provide me with some screenshots? Have you checked if your phone and Fitbit app have the correct timezone?

 

Hope to hear from you soon. Man Happy

Alejandra | Community Moderator, Fitbit

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