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Versa still showing old card number

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‎08-07-2018 09:38

‎08-07-2018 09:38

I got a new Chase Visa debit card with a new card number. My old card expired and the replacement was lost in the mail. 

 

I was able to set up my new card on the App but the Fitbit icon that shows up on the versa still is showing the old card number. Tried restarting the Versa but that didn't fix it either. Everything in the App appears correct. I'm guessing this has something to do with the way the Fitbit Visa wallet is registered with a new card? Anyone have any ideas?

 

I have not tried to actually use the tap pay function yet to see if it would actually work on the new card. 

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‎08-07-2018 11:03

‎08-07-2018 11:03

I would try to completely remove the card from your fitbit pay wallet and then sync the Versa to remove it from the device, then try adding the card to wallet again. See if updates with the new card number. 

Community Council Member

Nathan | UK

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