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Versa stop working after swimming.

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‎06-18-2022 14:18

‎06-18-2022 14:18

Hey guys,

today and yesterday I was swimming with my Versa. Afterwards she was acting very weird because once she turned on the relax mode for an hour and then she died completely. I've tried connect with my phone using Bluetooth however i can even find my watch, now batterie is dead completely and I can’t switch  on the Versa …. It just happened yesterday and today … what can I do to fix it? I just don’t want to buy a new one 💔 

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‎06-18-2022 23:48

‎06-18-2022 23:48 

If it's under warranty, contact the fitbit team via chat and change it for you. 
Although in the presentation it says that you can monitor swimming and in exercises you have the possibility to select swimming monitoring, the versa cannot be used in water. 
It resists if it gets wet from rain or splashes when you wash your hands, but it can't be used for swimming.
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‎06-19-2022 00:32

In response to iogamac

‎06-19-2022 00:32

Thank you so much for your answer.  It is dedicated for swimming I have used it before and nothing happened.. I will contact with support team. Thank you..

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