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Versa stopped connecting to GPS

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‎09-05-2019 08:37 - last edited on ‎09-06-2019 07:12 by Moderator Alum

‎09-05-2019 08:37 - last edited on ‎09-06-2019 07:12 by Moderator Alum

My Versa stopped connecting to GPS. I have not changed any settings that I'm aware of, and I've checked that GPS is enabled and that the Versa is allowed in the background. When I use any work out functions, the GPS doesn't ever connect. This is frustrating. 

 

 

Moderator edit: subject for clarity

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‎09-06-2019 07:13 - last edited on ‎10-13-2025 09:54 by Fitbit Moderator

‎09-06-2019 07:13 - last edited on ‎10-13-2025 09:54 by Fitbit Moderator

It's great to see you around, @Knofear099.

I am sorry to hear about your frustration and appreciate all the efforts in trying to fix this GPS issue. If you are having problems with this feature, I recommend taking a look at the help article: Why isn't GPS working on my Fitbit device? and follow the instructions provided there.

Let me know the outcome. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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