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Versa stopped logging sleep

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‎02-28-2019 05:25

‎02-28-2019 05:25

I have been using this Versa for over a year and this week it stopped logging me sleep, no time, no stages, nothing since Saturday. I have made no changes to the Versa or my phone. 

 

I ALREADY REBOOTED THE VERSA AND MY IPHONE, so please don’t give me that advice. 

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6 REPLIES 6

‎02-28-2019 10:12

‎02-28-2019 10:12

Mine didn't log my sleep from last night. I have done everything I can think of as well, confirmed that my device was syncing, recharging even thought the battery wasn't low, disconnecting and reconnecting Bluetooth, rebooted VERSA. Nothing seems to work for me either. Sorry I am not any help, just wanted you to know you aren't the only one.

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0 Votes

‎02-28-2019 10:29

In response to b34219

‎02-28-2019 10:29

Mine stoped logging sleep and steps. I have only had the Versa for two months.😡

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‎02-28-2019 10:50

In response to b34219

‎02-28-2019 10:50

I'm looking for an answer to a similar problem - as of three days ago, the sleep monitor only began logging sleep starting at midnight - exactly three hours after it used to. The wake up time is unchanged. I have checked the time zone settings, they're right. Did a reset, etc. Everything else is working perfectly. Prior to that, average sleep time was 7 hr. 30 minutes - almost like "clock work". Any thoughts?

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‎02-28-2019 11:34

In response to GeckoBleu

‎02-28-2019 11:34

I also noticed my miles and stairs are missing. Frustrating.

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‎02-28-2019 11:39

In response to Susan5780

‎02-28-2019 11:39

And fit bits email didn’t help a bit 😡

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‎02-28-2019 14:48

In response to GeckoBleu

‎02-28-2019 14:48

Sadly i have no idea


Sent from my iPad
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0 Votes