Versa stopped receiving notifications and it won't turn on now

[bhenness]

I tried a reset due to Versa not getting got notifications. Won’t turn on now. I tried holding all 3 buttons and still nothing. Left it on the charger overnight as well.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @bhenness, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa since it stopped receiving notifications and it won't turn on now. By the way, thank you for troubleshooting this issue before contacting our forums.

I would like to know if your Versa vibrates when you put it on the charger. In the meantime, try the troubleshooting steps that are listed in this help article. This article may contain steps that you already tried but you can skip them and proceed with the rest. After this, charge your watch for 2-3 hours and see if it comes back to life.

Regarding the notifications issue, please follow the steps included in this help page. Finally, monitor your watch and see if it receives notifications properly.

Keep me posted on the outcome.