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Versa stopped receiving notifications from my phone

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‎09-21-2020 16:52 - last edited on ‎09-22-2020 13:53 by Fitbit Moderator

‎09-21-2020 16:52 - last edited on ‎09-22-2020 13:53 by Fitbit Moderator

I have a versa and it did an update...it says it synced and show connected to my phone...but it won't show messages or in coming calls...I have an Android phone

 

Moderator Edit: Clarified subject

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‎09-22-2020 13:59 - edited ‎04-06-2024 04:07

‎09-22-2020 13:59 - edited ‎04-06-2024 04:07

Hi there @cinlb, welcome to the Community Forums. I'm sorry to hear that your Versa is not receiving notifications from your phone after the update. Thanks for making sure that your watch is still syncing to your Android phone, I'll be glad to help you.

Please follow the troubleshooting steps provided in this help article: Why are notifications delayed or missing? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-22-2020 13:59 - edited ‎04-06-2024 04:07

‎09-22-2020 13:59 - edited ‎04-06-2024 04:07

Hi there @cinlb, welcome to the Community Forums. I'm sorry to hear that your Versa is not receiving notifications from your phone after the update. Thanks for making sure that your watch is still syncing to your Android phone, I'll be glad to help you.

Please follow the troubleshooting steps provided in this help article: Why are notifications delayed or missing? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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